PRIVACY AND SECURITY POLICY
All services provided in our store belong to and are operated by our company, Ben Abotti, registered at Serik/Antalya.
Our company may collect personal data for various purposes. Below, it is outlined how and in what manner the collected personal data is gathered and how it is protected.
By filling out membership forms or various questionnaires on our store, users may provide certain personal information (such as name-surname, company details, phone number, address, or email address) which is collected by the nature of our business.
Our company may send campaign information, updates on new products, and promotional offers to its customers and members from time to time. Our members can choose whether or not to receive such information during registration. They may later change this preference from the account settings section after logging in, or by following the link in the notification messages they receive.
Personal information transmitted to our store electronically during the approval process carried out via the website or via email will not be disclosed to third parties outside the scope and purpose defined in the "User Agreement" made with our members.
Our company records and uses IP addresses of users to identify system-related problems and to swiftly resolve any issues or disputes regarding the services provided. IP addresses may also be used to identify users generally and to collect broad demographic information.
Outside the scope and purpose defined in the Membership Agreement, our company may also use requested information for direct marketing purposes either by itself or together with its partners. Personal data may also be used to contact the user when necessary. Information requested by our company or provided by the user, or related to transactions carried out through the store, may be used in statistical evaluations, database creation, and market research without revealing the identity of the users, also outside the scope defined in the "Membership Agreement", by our company and its collaborators.
Our company commits to keeping confidential information strictly private and confidential, to treat it as a confidentiality obligation, and to take all necessary precautions and show due diligence to prevent unauthorized use or disclosure to any third party, and to ensure the maintenance of confidentiality.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop from our websites. Credit card information is never stored in our systems.
To confirm that you are on a secure site during the transaction process, please check for a key or lock icon in the bottom line of your browser. This indicates that you are on a secure webpage and all your information is encrypted and protected. These details are only used in accordance with the transaction instructions and during the sales process. Credit card information entered during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification. Once the card’s validity is approved, the shopping process continues. Since no information related to the card can be viewed or stored by us, it is impossible for third parties to access these details under any condition.
To protect against Credit Card Fraud, the reliability of payment/invoice/delivery address information for online orders placed via credit card is checked by our company. Therefore, for first-time orders, the accuracy of financial and address/phone information must be confirmed before the order can be processed. If necessary, the cardholder may be contacted or the bank consulted.
Only you can access and change all the information you provide during registration. As long as you securely protect your login credentials, it is not possible for others to access or modify your information. For this purpose, all operations within the membership process are carried out within a 128-bit SSL security area. This system is an international encryption standard that is practically unbreakable.
Nowadays, internet shopping sites that provide customer service hotlines and display clear addresses and contact numbers are more commonly preferred. This allows you to obtain detailed information about all your inquiries and verify the reliability of the company providing the online shopping service.
Note: We recommend that you always check that the online store includes a clear physical address and phone number. Before shopping, make sure to record all contact details of the store from which you are buying. If you are uncertain, call to verify before placing an order. All contact and location information for our company is available on our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Identity and credit card information you send us via mail-order will be kept confidential according to our company's privacy principles. These details are stored for 60 days in case of any bank-related disputes and are then destroyed. The approved mail-order form you send for the cost of your order cannot be used to withdraw any other amount from your card. If an unauthorized charge occurs, you can object to the bank and prevent the payment, thus there is no financial risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may contain links to other websites. Our company is not responsible for the privacy practices and content of these linked websites. Advertisements published on our site are delivered to users through our advertising partners. The principles outlined in this Privacy Policy apply only to our store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In limited cases listed below, our company may disclose user information to third parties outside the provisions of this Privacy Policy:
To comply with legal obligations as required by law, decree, regulation, or other legal authority;
To fulfill and implement the requirements of the "Membership Agreement" and other agreements with users;
To comply with requests from duly authorized administrative or judicial bodies during a legal investigation or inquiry;
When disclosure is necessary to protect the rights or safety of users.
EMAIL SECURITY
Never include your credit card number or passwords in emails sent to our Customer Service regarding any of your orders. Information contained in emails can be seen by third parties. Our company cannot guarantee the security of any information transmitted via email under any circumstances.
BROWSER COOKIES
Our company may collect information about users visiting our store and how they use the site through technical communication files (cookies). These files are small text files sent to the user’s browser and stored in their main memory.
Cookies simplify the use of the internet by saving user preferences and session information. Cookies are not designed to retrieve data from your main memory or email, nor to collect any personal data.
They help us gather statistical data such as the number of visitors to our site, the frequency and duration of visits, and help generate dynamic content and targeted ads for user-specific pages. Most browsers are initially designed to accept cookies. However, users can change their browser settings to block cookies or receive alerts when cookies are being sent.
Our company may revise the provisions of this Privacy Policy at any time by publishing on the website or via email notifications. Changes become effective on the date of publication.
For any questions or suggestions regarding our privacy policy, you can contact us at: [email protected]
You may also reach us through the contact information below:
Company Name: Ben Abotti Çanta
Address: Belek Mahallesi, 51. Sokak No:6/C, Serik/Antalya
Email: [email protected]
Phone:
Fax: